Supervisor, Evaporative Media Removal and Installation
Job Details
Purpose of Role
The Supervisor, Evaporative Media Removal and Installation is a professional responsible for maintaining customer relationships, meeting media replacement target dates and cost, and ensuring efficient media change out operations. They devise media replacement strategies, collaborate with customers to address concerns, and identify and recommend process improvements for media replacement. Strong communication, leadership, and prioritization skills are essential.
Key Duties and Responsibilities:
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Lead and direct front-line media replacement teams.
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Organize and motivate team members in their day-to-day work.
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Manage and understand collaborative requirements for media change out.
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Ability to work weekend and nights as needed.
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Hire and train incoming support team members.
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Availability to be on call for site issues.
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Handle incoming escalations.
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Regularly meet with customers to understand internal policies affecting media replacement procedures.
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Order and maintain equipment.
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Set and enforce team policies and procedures.
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Travel may be required within the United States, up to 10% of the time.
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Adhere to the company’s Quality Assurance System and Health and Safety policies.
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Other duties as assigned by management.
Education and Experience:
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Minimum of two (2) years’ experience in a management position in cooling media industrial HVAC with greater than four (4) direct reports. Degree in management is an asset.
Benefits:
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Medical benefits
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Dental benefits
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Vision benefits
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Long-term disability insurance
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Short-term disability insurance
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Life insurance/AD&D
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401K
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Paid vacation
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Paid sick leave
Personal Characteristics
Teamwork
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Balances team and individual responsibilities
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Exhibits objectivity and openness to other’s views
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Gives and welcomes feedback
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Offers to help others to achieve common goals
Drive
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Exhibits a drive to do all work required to achieve success
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Aims to do the right thing without being told
Ethics
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Works with integrity and strong morals/ethics
Professionalism
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Approaches others in a tactful manner
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Reacts well under pressure and follows through on commitments
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Treats others with respect and consideration regardless of their position
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Accepts responsibility for own actions and asks for help when needed
Safety
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Observes safety and security procedures
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Uses equipment and materials properly and as instructed
Dependability
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Is consistently at work and on time and completes work in a timely manner
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Able to deal with change, delays, and unexpected events
No Unauthorized Referrals from Recruiters & Vendors
We are an equal opportunity employer.