Quality Assurance Manager
Job Details
Purpose of Role
Maintain quality management system (QMS) to meet goals and objectives of the organization. Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production. Support establishment and expansion of ISO certifications and required obligations. Plan, direct, and coordinate quality assurance programs, action plans, and formulate quality control policies to continuously improve product quality, reduce defects & warranty claims, improve efficiency, drive profitably, and enhance customers satisfaction.
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Requirements, Key Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required.
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Establishment and support of ISO certification
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Support adherence to ISO requirements for document control.
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Implementation and monitoring of QMS compliance
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Support of adherence to all regulatory and certification standards
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Understand, comply, and improve established company policies and procedures.
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Implementation of quantitative data analysis
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Approval of departmental procedures
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Manage Corrective Action, NCR, process improvement, and auditing project implementation.
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Collaborate with the Supervisors and Managers on the development & training on facility procedures, work instructions, and Quality & HSE requirements.
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Manage the calibration program for Manufacturing and Quality Lab Measuring and Test Equipment
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Manage the Document Control Process
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Audit planning and coordination/ facilitate all internal, third party and supplier audits.
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Lead quarterly Quality review meetings.
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Oversite of QA lab activities
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Support of Trials and Research and Development projects
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Perform other duties as assigned
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Professional Skills, Qualifications, and Competencies:
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Education and Experience:
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Bachelors in related field, Industrial Engineering, Mechanical Engineering, or Manufacturing Technology degrees preferred
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7+ years of QA leadership experience in Manufacturing required
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Communication Skills:
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Excellent communication skills both verbally and in writing to all levels within the organization, with customers, & external agencies
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Presentation skills enabling effective demonstration of concepts, findings and recommendations to management, customers, external agencies, and auditors
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Reasoning Ability:
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Excellent organizational and time management skills
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Ability to multitask and meet deadlines
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Computer Skills:
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Strong computer skills; Microsoft Excel, Minitab, Word, OneNote, Teams & Outlook
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Math Skills:
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Ability to identify complex data that includes both measurement and quantity computations
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Certificates/Licenses:
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ASQ, Six Sigma, Lean Manufacturing, Lead Auditor Training certifications a plus however, knowledge of these systems is a requirement
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Other:
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Methodical investigative skills in failure analysis, root-cause problem solving, and materials failure/improvement
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Energetic and maintain a positive attitude
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Polished and professional demeanor
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Benefits:
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Medical benefits
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Dental benefits
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Vision benefits
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Long-term disability insurance
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Short-term disability insurance
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Life insurance/AD&D
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401K
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Paid vacation
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Paid sick leave
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Personal Characteristics
Teamwork
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Balances team and individual responsibilities
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Exhibits objectivity and openness to other’s views
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Gives and welcomes feedback
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Offers to help others to achieve common goals
Drive
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Exhibits a drive to do all work required to achieve success
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Aims to do the right thing without being told
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Ethics
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Works with integrity and strong morals/ethics
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Professionalism
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Approaches others in a tactful manner
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Reacts well under pressure and follows through on commitments
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Treats others with respect and consideration regardless of their position
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Accepts responsibility for own actions and asks for help when needed
Safety
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Observes safety and security procedures
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Uses equipment and materials properly and as instructed
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Dependability
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Is consistently at work and on time and completes work in a timely manner
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Able to deal with change, delays, and unexpected events
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No Unauthorized Referrals from Recruiters & Vendors
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We are an equal opportunity employer.